Parley Inc. (the “Company,” “we,” “us,” or “our”) is committed to maintaining robust privacy protections for its users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit useparley.com (the “Site”) and use our services (the “Service”).
By accessing the Site or Service, you accept this Privacy Policy and our Terms of Use.
1. Definitions
Site: our website at useparley.com
Service: the software applications and related support, updates, and integrations we provide via the Site
Personal Information: information that can be used to identify you (e.g., email address, phone number)
Non‑Personal Information: information that cannot be used on its own to identify you (e.g., anonymous usage data, browser type)
2. Information We Collect
2.1 Non‑Personal Information
We collect aggregate and anonymous data such as:
Referring/exit pages and URLs
Platform types (browser, OS, device)
Click and usage patterns
Preferences generated by your interactions
2.2 Personal Information
When you register for an account or otherwise interact with the Service, we collect:
Contact details: email address, username
Account credentials: password (hashed and stored securely)
Company information: organization name, role
Usage data: activity logs, feature usage
Phone number: to send SMS alerts, verification codes, and 2FA
3. Information Collected Automatically via Technology
To improve and secure the Service, we also collect technical data from your browser or device, including:
Referring URL
IP address
Browser type and version
Device identifiers
Date and time of access
We use cookies (persistent and session) and similar technologies to track this information. Cookies may store:
Authentication tokens (keep you logged in)
Session identifiers
UI preferences
A/B testing flags
Error logs for diagnostics
You can manage cookie preferences via your browser settings, but disabling cookies may affect functionality.
4. Information You Provide by Registering
When you create an account, you provide Personal Information—including email, username, password, and phone number—and authorize us to use it as described in this Policy.
5. SMS Communications
We use Twilio to send SMS messages to the phone number you provide for:
Document‑processing alerts – Upload complete, analysis ready, download available
E‑signature verification codes – One‑time passcodes (OTPs) to confirm your identity during signing
Two‑factor authentication (2FA) codes – OTPs for secure account sign‑in and sensitive operations
Carrier fees may apply. These messages are essential for service delivery and security; you cannot opt out without disabling related features. To switch to email‑only alerts (where supported), visit Account Settings → Notifications.
6. How We Use and Share Information
6.1 Personal Information
We use your Personal Information to:
Provide, maintain, and improve the Service
Authenticate and secure your account (including 2FA)
Send transactional communications (alerts, verification codes)
Respond to your inquiries and provide support
Inform you of updates and administrative notices
We do not sell, trade, or rent your Personal Information for marketing without your consent. We may share Personal Information with:
Service providers (e.g., Twilio, email platforms) acting on our behalf
Legal authorities when required by law or to protect rights and safety
Successors in the event of a merger, acquisition, or sale of assets
6.2 Non‑Personal Information
We use and share Non‑Personal Information at our discretion to:
Analyze trends and usage patterns
Improve and customize the user experience
Inform product development and marketing strategies
7. Children’s Privacy
Our Site and Service are not directed to children under 13. We do not knowingly collect information from anyone under 13. If we learn we have collected such information, we will delete it promptly. Contact us at privacy@useparley.com if you believe we have any under‑age data.
8. How We Protect Your Information
We implement security measures including encryption, firewalls, and secure socket layers (SSL) to safeguard your data. Your account is protected by your password—please keep it confidential and log out after each session. While we strive to protect your information, no system is 100% secure.
9. Your Rights
Access & Correction: You can view and update your Personal Information in Account Settings.
Opt‑Out of Marketing: Unsubscribe links are included in promotional emails; you can also manage preferences in Account Settings.
SMS Preferences: Critical SMS (alerts, OTPs, 2FA) cannot be opted out; email‑only alternatives may be available in settings.
Deletion: You may delete your account at any time; residual data may remain for audit or legal purposes.
10. Links to Other Websites
Our Site may link to third‑party sites. This Privacy Policy covers only information collected by us. Please review the privacy policies of any external sites you visit.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Significant changes will be announced via email and a banner on the Site 30 days before taking effect. Non‑material updates take effect immediately. Please review this page periodically.
12. Contact Us
If you have questions or concerns about this Privacy Policy, contact us at:
Parley Inc.
Email: privacy@useparley.com
Address: 169 Madison Avenue, Suite 15075, New York, NY 10016